Support Contacts:

• Hosting Support is available 24/7 through our Helpdesk system.
  You can also lodge your enquiry directly through the contact form below.
  We do not provide phone support for Hosting products.




• Dedicated & Virtual Support is available 24/7 through our Helpdesk system.
  You can also lodge your enquiry directly through the contact form below.
  Existing tickets may be escalated on (07) 3118 5449 or to our After Hours support number (Refer to your welcome email).
  Ensure you have your ticket ID available when contacting us.




• Co-location Support is available 24/7 through our Helpdesk system.
  You can also lodge your enquiry directly through the contact form below.
  Urgent / Emergency requests may be escalated on (07) 3118 5449 or our After Hours support number (Refer to your welcome email).

Additional Information

Deliveries should be made to the following address:
Host Networks
Ticket-ID
Unit 1, 53 Brandl Street
Eight Mile Plains, QLD 4113
Australia

Customer deliveries MUST be registered through our NOC via lodging a Remote Hands Form
Failure to notify the NOC of your delivery will result in your delivery not being accepted.